River Valley Veterinary Hospital was shocked and outraged to learn about the investigation by the Pennsylvania Attorney General’s Office, involving the improper handling of remains of the beloved pets of some of our clients by Eternity Pet Memorial.
Eternity Pet was an independent contractor, entrusted by River Valley Veterinary Hospital to properly cremate or bury our client’s beloved pets as promised by Eternity Pet. We experienced gross misrepresentation of the services provided by them. We take very seriously the trust that is placed in us by our clients and the community. We are working closely with the Attorney General’s office to identify which remains were affected and will do everything in our power to identify them. Our hearts go out to all of you affected by this investigation.
Update: River Valley Veterinary was informed that the Attorney General will be sending out letters to those affected by Eternity Pets fraudulent business practices.
For anyone looking for further info:
The attorney general has a website where you can fill out your info. Click Here.